Summit Peptides Canada (“we”, “our”, “us”) operates this website and online store, including all related content, features, products and services (the “Services”). Our store is powered by WooCommerce.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services.
If there is any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy governs in relation to personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Canadian Privacy Laws
We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy laws such as:
- Québec’s privacy law (Law 25)
- British Columbia’s PIPA
- Alberta’s PIPA
1. Personal Information We Collect
“Personal information” means information that identifies you or could reasonably identify you.
We may collect:
Contact Information
- Name, email, phone
- Billing/shipping address
Payment & Transaction Information
- Payment confirmation details
- Transaction history (note: card details are processed by payment providers, not stored by us)
Account Information
- Username, password (encrypted), preferences
Shopping Activity
- Products viewed, cart content, wishlist items
- Purchases, returns, exchanges
Communications
- Customer support messages, emails, reviews
2. Sources of Personal Information
We collect information:
- Directly from you (checkout, account, contact forms)
- Automatically (cookies, analytics tools)
- From service providers (payment processors, shipping carriers, analytics)
3. How We Use Your Personal Information
We use personal information to:
Provide and Improve Services
- Process orders and payments
- Ship and fulfill orders
- Provide customer support
- Manage accounts
- Improve performance and user experience
Security & Fraud Prevention
- Detect and prevent fraud
- Protect accounts and systems
- Secure transactions
Marketing (Optional)
- Send updates/promotions where permitted by law
- You may opt out at any time
Legal Compliance
- Comply with applicable laws and lawful requests
- Enforce our terms and protect rights
4. How We Disclose Personal Information
We do not sell your personal information.
We may share your information with:
Service Providers
- Payment processors
- Shipping carriers
- Hosting and IT providers
- Analytics providers
- Email/service platforms (as needed)
Legal and Compliance
- If required by law, court order, or to protect rights and safety
Business Transfers
- In case of merger, sale, acquisition, or restructuring
5. Cookies & Tracking Technologies
We use cookies to:
- Keep cart functionality working
- Remember preferences
- Analyze traffic
- Improve user experience
You can manage cookies through your browser settings.
6. Third-Party Websites
Our Services may link to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing data.
7. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
8. International Data Transfers
Some service providers we use may process or store personal information outside Canada (e.g., hosting providers, email platforms, analytics tools). Where required by applicable law, we take reasonable steps to ensure that personal information transferred internationally receives a comparable level of protection.
9. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
10. Data Retention
We retain personal information only as long as necessary to:
- Provide Services
- Maintain accounts
- Comply with legal/tax obligations
- Resolve disputes
11. Your Rights and Choices
You may have rights to:
- Access your personal information
- Request corrections
- Withdraw consent (where applicable)
- Ask questions about our privacy practices
To request changes or access, contact us using the email below. We may verify identity before processing.
Contact
Support: info@summitpeptidescanada.com
Company: Summit Peptides Canada
